Last updated: November 11, 2026

This Privacy Policy explains how Edge Health Chiropractic & Wellness Clinic (“Edge Health”, “we”, “us”), operated by Edge Health Inc., collects, uses and protects personal information through our website, edgehealthbarrie.com. It covers information collected through this website. Personal health information in your patient file is handled under our clinic privacy practices and the privacy laws that apply to regulated health professionals in Ontario.

Information we collect

  • Information you give us – when you fill out our contact form, email us or call us, we receive the details you choose to share, such as your name, email address, phone number and your message.
  • Online booking – appointments are booked through Jane, a third-party clinic management and booking platform. Information you enter when booking is collected and stored by Jane on our behalf. Please see Jane’s own privacy policy for details.
  • Website usage information – like most websites, we automatically collect basic technical information such as your IP address, browser type, device, pages visited and how you arrived at our site.

Cookies, analytics and advertising

We use cookies and similar technologies to understand how visitors use our website and to measure and improve our advertising. These include:

  • Google Analytics and Google Tag Manager – to understand website traffic and how visitors use our pages.
  • Google Ads – to measure whether our ads lead to calls, bookings or enquiries, and to show relevant ads.
  • Meta (Facebook and Instagram) Pixel – to measure the results of our Facebook and Instagram ads and to show relevant ads.
  • Call tracking – some phone numbers on our website or in our ads may be tracking numbers that help us see which ads or pages lead to phone calls. Some calls to the clinic may be recorded for quality and tracking purposes.

These tools do not receive your patient health records. You can block or delete cookies in your browser settings, and you can manage ad personalization through your Google and Meta account settings.

How we use your information

  • To respond to your questions and requests
  • To book, confirm and manage appointments
  • To operate, maintain and improve our website
  • To measure and improve our advertising
  • To meet our legal and professional obligations

We do not sell your personal information.

Sharing your information

We share information only with service providers who help us run our clinic and website – for example our booking platform (Jane), website hosting, email delivery, analytics and advertising providers – and only as needed for them to provide their services. We may also disclose information where required by law.

Please don’t send health details through the website

Our contact form and email are not intended for sharing detailed health information. Please keep messages general, and discuss your health concerns with your practitioner during your appointment or by phone.

How we protect your information

We use reasonable safeguards to protect personal information, including a secure (HTTPS) website and limiting access to those who need it. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

How long we keep information

We keep personal information only as long as needed for the purposes described above, or as required by law and by our professional regulatory colleges.

Your choices and rights

You may ask to see or correct the personal information we hold about you, or withdraw consent to certain uses, subject to legal and professional requirements. To make a request, contact us using the details below.

Links to other websites

Our website links to other sites, such as Jane, Google Maps and social media. Their privacy practices are their own, and we encourage you to review their policies.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last updated.

Contact us

If you have questions about this policy or your personal information, please contact our privacy contact:
Privacy Officer
Edge Health Chiropractic & Wellness Clinic
515 Bryne Dr, Unit E2, Barrie, ON L4N 9P7
Phone: 705-503-6603
Email: edgehealthoffice@gmail.com